Misconception #1:
You should wait as long as possible before cleaning your carpet.
No. Dirt is an abrasive – like sandpaper. Every time you step on the carpet, you grind dirt into your carpet fibers. This cuts your carpet, just as if you had used a knife, causing it to wear out faster. Vacuuming helps, but by itself, it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to it.
Misconception #2:
The only reason to clean carpets is to get out the dirt.
No. Outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust — and hundreds of other chemicals. When you and your family members come into your home, those pollutants are carried in and usually end up in your carpet. Dustmites, both dead and living, and their waste, build up over time also. Your carpet acts like a big filter, trapping these things out of the air you breathe, but like all filters it only works when it’s clean!
If you have allergies, asthma, emphysema, or other breathing problems ñ one major source of your problem could be the pollen, fungus, dustmites and chemicals in your carpet.
Misconception #3:
The Company that offers the lowest price is the company you should hire.
Doubtful! Here are three important points to consider.
Point #1: The price you see advertised may not be the price you pay.
MOST carpet cleaners advertise price-per-room cleaning, but if you read the fine print you’ll find that you may pay more once they see the actual size of the job. Or, they may try to sell you additional cleaning at a higher price, depending on the job situation. It is also typically a STARTING price.
Point #2: You get what you pay for.
Companies who charge the least for their services do so by using the cheapest cleaning products (usually harsh, strongly perfumed chemicals with VOCs such as 2-butoxyethanol or Glycol Ether) and working fast, to get through every job as quickly as possible.
But there are new, “green” cleaning products available, often made from plant sources and which are safe even for people with chemical sensitivities, as well as being better for the environment. But they do cost more to use.
Misconception #4:
Any “honest” carpet cleaning company should be able to give you an exact price quote over the telephone.
I wish this was so, but it’s not. Consumers often think that if they want to clean four rooms and the price is $30 per room, then the price will be $120. But this isn’t always true. MOST quotes that are given over the phone are STARTING prices.
Citrus gives EXACT-imates, the price we quote is the price you pay. You can make out the check BEFORE we get there. The only way the price changes is if YOU change what you’d like done.
If you go with a company other than Citrus Carpet Cleaning, here’s what to do prevent getting charged more..Once they come to your home, walk them through the areas you want cleaned and say, “I was quoted ‘xyz dollars’ over the phone, so I am going to make out the check right now.” THAT way they can’t slide in any hidden fees and charges.
At Citrus we give EXACT-imates that way you KNOW what you’ll pay. You add up the areas you want cleaned and we can tell you EXACTLY what the cost will be!
Here’s one last point:
We guarantee our work. That’s right. We fully guarantee every cleaning job we do. If you aren’t happy with our work, we’ll re-clean the area for free. If you still aren’t happy, you pay nothing. Not one red cent. What could be more fair?