After 20 years of using steam cleaning companies to clean my carpets, I decided to give Citrus a try. J.R. Mitchell was prompt, explained the process, and proceeded to get my carpets cleaner than I ever thought possible. To make the experience even better, he didn’t try to sell me anything in addition to what I originally ordered. That’s a first! I’m never going back to steam cleaners. Jill – Suwanee